Privacy Policy

Privacy Policy

Last updated: 16 January 2026

This Privacy Policy explains how CompellaTech (“we”, “us”, “our”) collects, uses, discloses, and protects your personal data when you visit or use our website and online services.

We are registered and operate in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are (Data Controller)

CompellaTech is the data controller responsible for your personal data for the purposes of UK data protection law.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@compellatech.com.

2. Personal Data We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide to Us

  • Name
  • Email address
  • Phone number
  • Business or company details (if applicable)
  • Any information you provide when contacting us, requesting services, or filling in forms

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited, time spent on pages, and referring URLs

This data is collected using cookies and similar technologies.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To provide and deliver our online services
  • To respond to enquiries and customer support requests
  • To manage our business relationship with you
  • To improve our website, services, and user experience
  • To comply with legal or regulatory obligations
  • To protect against fraud, security threats, or misuse of our services

4. Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

  • Contract – where processing is necessary to provide our services or take steps at your request before entering into a contract
  • Legitimate interests – to operate, improve, and secure our business and website
  • Consent – where you have given clear consent (e.g. marketing communications or non-essential cookies)
  • Legal obligation – where processing is required by law

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure the website functions correctly
  • Analyse website traffic and performance
  • Improve user experience

You can control or disable cookies through your browser settings. Where required, we will ask for your consent before placing non-essential cookies.

6. Sharing Your Personal Data

We do not sell your personal data.

We may share your data with:

  • Trusted service providers (e.g. hosting, IT, analytics, or communication services)
  • Professional advisers (e.g. legal, accounting)
  • Public authorities or regulators where required by law

All third parties are required to respect the security of your personal data and process it in accordance with the law.

7. International Data Transfers

Some of our service providers may be located outside the UK. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations
  • International Data Transfer Agreements (IDTAs)
  • Other lawful safeguards under UK GDPR

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Meet legal, accounting, or regulatory requirements

When data is no longer needed, it is securely deleted or anonymised.

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate or incomplete data
  • Request erasure of your data (“right to be forgotten”)
  • Restrict processing of your data
  • Object to processing based on legitimate interests
  • Request data portability
  • Withdraw consent at any time (where processing is based on consent)

To exercise your rights, please contact support@compellatech.com.

11. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

We would appreciate the opportunity to address your concerns first.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

CompellaTech
Email: support@compellatech.com
Phone: +44 7474 782474

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